01
Reply with the right details
Answer common questions using information your team approves, with a clear route to a person when the answer is uncertain.
Done-for-you automation · Portugal
Turn the next enquiry into a booked appointment.
PingWeld sets up and manages workflows that answer WhatsApp and website enquiries, capture the details, and help customers book — with your team ready when a person needs help.
For car dealerships & automotive workshops
PORTUGAL ENQUIRY · SAMPLE DATA
PingWeld samplePortugal · local demo only
NO CONNECTIONSee a complete enquiry, from first question to staff handoff.
Starts with sample dealership details. Nothing is sent and no account or client setup is needed.
All names, vehicle details, hours and appointment times are sample data. Every message is simulated and stays here; PingWeld does not connect to WhatsApp, a client website, a calendar or staff systems.
01 / 04Enquiry in. Next step, handled.
One connected workflow
Answer→Capture→Book→Hand off
Designed around your teamA better next step, every time
From “is it available?”
to “see you Tuesday.”
The best automation is useful to customers and predictable for staff. We shape each step around the questions and booking rules your business already uses.
02
Capture what matters
Collect the vehicle, service, preferred time, and contact details needed to make the next step useful.
03
Move towards a booking
Offer appointment options based on rules agreed with your team, then follow up when a prospect goes quiet.
04
Bring your people in
Flag questions that need judgement and give staff the context to take over without starting from zero.
People stay in control. PingWeld can be set up to pause, ask for help, and pass a conversation to staff instead of guessing.
Made for automotive teams
Your customers are ready to talk. Be ready to reply.
We start with the repeat conversations that take time away from the showroom or workshop floor, then build a workflow around the way your team actually works.
Tell us where enquiries get stuck01 / DEALERSHIPS
Give every vehicle enquiry a next step.
Answer routine questions, capture the model a customer is asking about, and collect a preferred time for a visit or test drive.
Vehicle questionsTest drivesTrade-ins
Make service enquiries easier to handle.
Gather the vehicle and service need, share approved opening information, and route appointment requests to your team.
Service intakeBookingsFollow-ups
A practical first step
Designed with your team.
Managed by PingWeld.
We take the setup off your plate, and make sure your team knows exactly when and how the workflow hands over.
Map the enquiry
We learn what customers ask, what details you need, and where staff should step in.
Shape the workflow
We configure the conversation, appointment rules, and handoff around your process.
Review before launch
We test the flow together. Live channel connections wait for your access and approval.
Good questions
Before you hand over the keys.
Clear answers about how a PingWeld workflow gets started.
Does PingWeld already connect to my WhatsApp or website?+
No. Live connections depend on access and credentials from your business. The demo on this page is simulated and sends no messages.
Will automation replace my staff?+
No. The workflow is designed to handle repeat questions and gather context. Your team can take over whenever a customer needs a person or a decision.
How much does a pilot cost?+
Pilot scope and pricing have not been set. Tell us about your enquiry flow and we can discuss what a useful first test would involve.
Who is PingWeld for?+
PingWeld is initially focused on car dealerships and automotive workshops in Portugal.
Start a conversation
Let's find the right first workflow.
Tell us what your customers ask and where your team gets pulled away. We'll take it from there, together.
Prefer email?pingweld-m9kb6c@polsia.app